CUSTOMER FLIGHT & SERVICE GUARANTEE
Our One of a kind Flight Guarantee! "Niagara Airbus guarantees you will make your flight on time! Should you not make your flight, Niagara Airbus will pay the cost to re-schedule your flight.
Our customer Flight guarantee applies to bookings made 72 hours or more in advance. Bookings made under 72 hours-GUARANTEE-NOT applicable. Shuttle reservations made under 72 hours may be subject to a change in pickup time.
5% Online Early Bird Discount or Seat Sale discounted fares apply to reservations made 72 hours or more in advance.
Airport Check-In Information
Terminal 1 Please check in at Ground Transportation Desk - on Ground Transportation Level, Area R.
Terminal 3 Please check in at Ground Transportation Desk – on Arrivals Level beside Door "C" .
HAMILTON: 905-374-8111 :
To view our picture story on how to find the Ground Transportation Desk, Click Here.
BUFFALO: 905-374-8111 :
Customers arriving at the Buffalo Airport will be met at the Information Booth on the Arrivals Level, opposite the Baggage Claim Area. Please check in at our booth.
Customers arriving at the Hamilton Airport will be met at the Main Terminal beside the luggage claim area.
Extra Pick ups/Drop offs are $15.00 each way per stop + HST. Bicycles, Skis, and Golf Clubs $15.00 extra each way + HST and fuel surcharge(when applicable). Baggage (after 1 suitcase & 2 Carry-on) $15.00 per bag each way + HST.
Please note that for health and safety reasons, we cannot accommodate your pets on our shuttle service. In addition, our luggage compartments are not equipped to accommodate pets in carrying kennels. If you require transportation and are taking along your pet, you must book exclusive (private) transportation.
Reservations must be cancelled 7 days or more in advance to qualify for a refund. Cancellation in under 7 days results in a service charge of 15% of the fare paid, and will be credited 85% of the fare paid for future use up to one year. No shows are Null & Void.
Reservations must be cancelled 24 Hours or more in advance to qualify for a refund. Cancellation in under 24 hours result in a service charge of 15% of the fare paid, and will be credited 85% of the fare paid for future use up to one year. No Shows are Null & Void.
Contact Niagara Airbus by email at firstname.lastname@example.org or call us 905-374-8111, 24 hours a day. No matter your transportation requirements, check with Niagara Airbus first for excellent service.